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Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how Mei Wah Limited collects, uses, discloses, and safeguards personal data when you interact with the website located at wa09.watchhousesale.com.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

 

1. Data Collection

Mei Wah Limited collects the following categories of personal data:

  • Order Information: Full name, billing address, shipping address, payment details, email address, and telephone number.

  • Account Information: Username, password, and purchase history.

  • Communication Data: Correspondence content submitted via email to [email protected] or through website contact forms.

  • Technical Data: IP address, browser type, device identifiers, and browsing actions on wa09.watchhousesale.com.

2. Use of Personal Data

Mei Wah Limited uses personal data for the following purposes:

  • Processing and fulfilling clothing orders, including payment verification and delivery logistics.

  • Verifying the identity of account holders to prevent fraud.

  • Sending order confirmations, shipping status notifications, and cancellation updates.

  • Responding to customer service requests directed to [email protected].

  • Complying with legal obligations, including tax reporting and record-keeping requirements.

3. Legal Basis for Processing

Mei Wah Limited processes personal data based on the necessity of performance of a contract for order fulfillment. Processing for legal compliance is based on statutory obligations. Processing for customer service responses is based on legitimate interests to maintain business operations.

4. Data Sharing and Disclosure

Mei Wah Limited shares personal data with the following categories of third parties:

  • Payment Processors: Entities that facilitate credit card and digital wallet transactions.

  • Logistics Providers: Carriers and fulfillment centers that ship clothing products to the shipping address.

  • Legal Authorities: Government agencies or law enforcement when compelled by a court order or applicable law.

Mei Wah Limited does not sell personal data to third parties.

5. Cookies and Tracking Technologies

Mei Wah Limited uses cookies to maintain shopping cart functionality and to secure user authentication. Browser settings allow for cookie refusal; refusal may result in the inability to complete checkout on wa09.watchhousesale.com.

6. Data Subject Rights

Individuals submitting personal data to Mei Wah Limited possess the following rights:

  • Access: Request a copy of personal data held.

  • Rectification: Correct inaccurate or incomplete personal data.

  • Erasure: Request deletion of personal data where no legal retention obligation exists.

  • Data Portability: Receive personal data in a structured, machine-readable format.

Requests must be submitted via email to [email protected]. Verification of identity is required prior to processing any request.

7. Data Retention

Mei Wah Limited retains order records for the duration required by tax and commercial law. Account information is retained until the account holder requests deletion. Communication records are retained for twelve months from the date of last correspondence.

8. Data Security

Mei Wah Limited implements Transport Layer Security (TLS) protocols for data transmission. Access to personal data is restricted to personnel with a specific business function related to order fulfillment and customer support.

9. International Data Transfers

Personal data is processed in the jurisdiction where Mei Wah Limited operates. For orders requiring international shipping, shipping information is transferred to logistics providers located in the destination country solely for delivery execution.

10. Children’s Privacy

Mei Wah Limited does not knowingly collect personal data from individuals under the age of eighteen. Accounts suspected of belonging to minors are terminated upon discovery.

11. Changes to This Privacy Policy

Mei Wah Limited updates this Privacy Policy to reflect changes in operational practices. The revised version is identified by the "Last Updated" date at the bottom of the document. Continued use of wa09.watchhousesale.com after the effective date constitutes acceptance of the revised terms.

12. Contact Information

For privacy-related inquiries or to exercise data subject rights, correspondence must be directed to:

Mei Wah Limited
18/F, Kolour Yuen Long, 1 Kau Yuk Road, Yuen Long
[email protected]